An experienced housing counselor can help you review your personal financial situation and plan for the future. Contact the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673). This hotline is staffed by HUD-approved credit counselors who can guide you through your options. You also can search for a HUD-approved housing counselor in your area. There is no charge for these counseling services. You do not need to pay a private company for counseling.
No. Fannie Mae does not offer loans directly to consumers. Contact your mortgage company to determine if you qualify for a refinance. If your loan is owned by Fannie Mae, ask your mortgage company if you are eligible for a Home Affordable Refinance. Find mortgage company contact information in your mortgage coupon book or monthly mortgage statement.
You can discuss your situation with a housing counselor or your mortgage company. Talk with a counselor by calling the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673). Find contact information for your servicer in your mortgage coupon book or monthly mortgage statement.
Your mortgage company can help you understand the options available to you. Be sure to ask your mortgage company about all the financing options available to you. They may include:
